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Agentic systems for managers

Four modules on management uses of agents, oversight, costs, expected benefits and failure scenarios.

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Course program · 4 modules

MGT_01

Balancing risks and opportunities

Objective

Weigh value, autonomy, oversight, and exposure in agent use cases.

Topics covered

Value and exposure
Degrees of autonomy
Human oversight

Key learning outcomes

Compare a use case’s expected value and risks.
Propose an appropriate level of autonomy and oversight.

MGT_02

AI for you

Objective

Apply AI to a manager’s preparation, synthesis, and follow-up.

Topics covered

Management preparation
Information synthesis
Follow-up

Key learning outcomes

Prepare a useful meeting brief.
Structure follow-ups from available information.

MGT_03

Maximizing ROI

Objective

Assess costs, expected benefits, adoption, and measurement without assuming a guaranteed return.

Topics covered

Costs and expected benefits
Adoption
Return measurement

Key learning outcomes

Identify costs and benefit assumptions.
Choose indicators to track adoption and value.
Distinguish an estimate from an observed return.

MGT_04

How to avoid catastrophe

Objective

Identify failure scenarios, approval boundaries, stop conditions, and escalation.

Topics covered

Failure scenarios
Approval boundaries
Stopping and escalation

Key learning outcomes

Describe a failure scenario and its consequences.
Define an approval point and a stop condition.
Specify when to escalate a problem.

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